If you’re having trouble logging in to goHeather AI Contract Review because your magic link does not work—you’re likely running into one of two common issues. Here’s how to fix them.
1️⃣ The Login Code or Magic Link Expired
Why this happens:
For security, every login code or magic link is valid for 60 seconds only.
If you wait longer than 60 seconds to use it, it will no longer work.
How to fix it:
Request a new code or magic link.
Use it immediately after you receive it.
If it expires again, just request a fresh one — there’s no limit.
2️⃣ Your Company’s Firewall or Security Tools Are Invalidating the Link
Why this happens:
Some companies use email security systems that automatically scan links for threats.
When those systems “click” the link before you do, the link becomes invalid.
This can happen without you knowing it’s happening.
How to fix it:
✅ Step 1 — Ask Your IT Team to Whitelist goHeather Emails
This prevents security filters from scanning or blocking our login links.
Here’s a message you can send to your IT team:
Subject: Please whitelist goHeather emails
Hi IT Team,
I use goHeather AI Contract Review, which sends secure, one-time login links and codes by email.
These links stop working if security filters pre-click or scan them.
Can you please whitelist emails from goHeather.io to avoid this?
Thank you!
✅ Step 2 — Use Google Login (Recommended)
If your organization allows it, using Google Login bypasses this issue completely.
Click “Sign in with Google” on the login page.
✅ Step 3 — If You’re Not Sure What’s Blocking It, Contact Our Support Team
We can help you troubleshoot or test the connection.
Reach out at help@goheather.io